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Companies With Mature Six Sigma Deployments Apply Six Sigma to IT Processes More Often Than Less Experienced Practitioners, Survey Says


BAINBRIDGE ISLAND, WASHINGTON - 5/24/06 - "Whether IT processes were the target of improvement efforts seemed to depend on two factors," said Michael Marx, Research Manager for iSixSigma Magazine.: "the experience level of the company and the perceived role of IT."

According to the Information Technology and Six Sigma survey released in the May/June 2006 issue of iSixSigma Magazine (www.isixsigma-magazine.com), "Companies that had been using Six Sigma for seven or more years were nearly four times more likely to focus projects on improving IT processes than those that had been using Six Sigma for less than three years," said Marx. "They were also much more likely to integrate IT methods with Six Sigma and to align IT projects with business priorities."

Similarly, companies that viewed IT as a key strategic component accounted for 86% of the respondents who "always" used Six Sigma to improve IT processes. Conversely, companies that viewed IT as merely another "staff role" accounted for 72% of the respondents who "never" used Six Sigma to improve IT processes.

"Only 17 percent of the more than 950 respondents said that their companies always or usually use Six Sigma to improve IT processes," said Marx, "And when other projects led to IT-based solutions, they were rarely implemented -- either because of the perceived cost or a lack of priority placed on IT."

"Overall, it was surprising to us that for the majority of respondents, IT was the main focus of a project less than 10% of the time," said Marx. "Another surprising result was that companies that outsource more of their IT functions were more likely to use Six Sigma on IT process. We speculate that they may view Six Sigma as a valuable tool in the planning and prework required to properly outsource IT."

About iSixSigma LLC
iSixSigma.com (www.isixsigma.com) is the world's leading online content provider for the Six Sigma community. Since 2000, iSixSigma.com has provided the most comprehensive and essential resources available anywhere to businesses at every stage of their Six Sigma maturity and professionals at every skill level. Hundreds of thousands of monthly online readers learn new skills, advance their careers and contribute to the success of their organizations through a wide range of articles, tools, conferences and practitioner forums.

iSixSigma Magazine (www.isixsigma-magazine.com) is the premier guide to successfully implementing Six Sigma. Every other month iSixSigma Magazine delivers indispensable insights, profiles, methodologies, strategies, benchmarking and tools dedicated to helping readers solve today's business issues. The end result is that businesses become more profitable and business professionals become more successful.

About CTQ Media
CTQ Media (www.CTQMedia.com) is a diversified, high-tech media company dedicated to providing essential information, research and how-to knowledge to help businesses worldwide improve execution. It publishes iSixSigma Magazine, the foremost print publication for Six Sigma leaders; iSixSigma.com, the premier Six Sigma portal, which delivers business process improvement content to 500,000 readers per month; and Sourcingmag.com, the leading portal for sourcing professionals worldwide. CTQ Media is headquartered in Bainbridge Island, Washington.

Contact:
Michael Marx
Research Manager
iSixSigma Magazine
+1-847-919-0922 x8859
https://www.isixsigma-magazine.com/subscribe.asp


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